I have an old Acer machine running Win10. It came with a "Hotkey
Utility" that I used for DVD tray control, until, that is, it started to
lose the systray icon; then subsequently to crash regularly and take
Windows Explorer down with it.
I uninstalled it and found another program;
https://www.digola.com/doorcontrol.html

That has worked excellently for some months, but recently it loses the
systray icon but stays running. No crash, no further damage, as yet.

I can't help but feel that I'm doing something wrong.

Has anybody been down this path?

Ed

On 1/6/2023 5:30 AM, Ed Cryer wrote:
> I have an old Acer machine running Win10. It came with a "Hotkey Utility" that I used for DVD tray control, until, that is, it started to lose the systray icon; then subsequently to crash regularly and take Windows Explorer down with it.
> I uninstalled it and found another program;
> https://www.digola.com/doorcontrol.html
>
> That has worked excellently for some months, but recently it loses the systray icon but stays running. No crash, no further damage, as yet.
>
> I can't help but feel that I'm doing something wrong.
>
> Has anybody been down this path?
>
> Ed

https://www.digola.com/setupdoorcontrol.zip

Name: setupdoorcontrol.zip
Size: 528,245 bytes (515 KiB)
SHA1: B3B009994E068A31E244962F09945B3E7E1CEF39

unzip innoextract
setupdoorcontrol.zip ====> setupdoorcontrol.exe ===========> doorcontrol.exe
Borland Delphi
.rsrc / 1060 / ICON / 1.ico 3262 bytes

Virustotal mentions something about Slovenia, which might correspond to a resource numbered 1060.

The program ownership should be TrustedInstaller. I did not do a test install to verify
or even verify if the installer places the program in a weird place.

*******

This is general advice on repairing it. From a notification area perspective.
There is mention of an iconcache, and that's likely where the damage really is.

https://helpdeskgeek.com/windows-10/how-to-fix-system-tray-or-icons-missing-in-windows-10/

If you open control.exe (Control Panels) and use Programs and Features, the
installer is unlikely to have a "Repair" option. Maybe only an "Uninstall" option.
That would be an attempt to make TrustedInstaller beat some sense into it.

Paul

On 1/6/2023 5:30 AM, Ed Cryer wrote:
> I have an old Acer machine running Win10. It came with a "Hotkey
> Utility" that I used for DVD tray control, until, that is, it started to
> lose the systray icon; then subsequently to crash regularly and take
> Windows Explorer down with it.
> I uninstalled it and found another program;
> https://www.digola.com/doorcontrol.html
>
> That has worked excellently for some months, but recently it loses the
> systray icon but stays running. No crash, no further damage, as yet.
>
> I can't help but feel that I'm doing something wrong.
>
> Has anybody been down this path?
>
> Ed
Nirsoft has command for that <https://www.nirsoft.net/utils/nircmd.html>

Zaidy036 wrote:
> On 1/6/2023 5:30 AM, Ed Cryer wrote:
>> I have an old Acer machine running Win10. It came with a "Hotkey
>> Utility" that I used for DVD tray control, until, that is, it started
>> to lose the systray icon; then subsequently to crash regularly and
>> take Windows Explorer down with it.
>> I uninstalled it and found another program;
>> https://www.digola.com/doorcontrol.html
>>
>> That has worked excellently for some months, but recently it loses the
>> systray icon but stays running. No crash, no further damage, as yet.
>>
>> I can't help but feel that I'm doing something wrong.
>>
>> Has anybody been down this path?
>>
>> Ed
> Nirsoft has command for that <https://www.nirsoft.net/utils/nircmd.html>

Blimey, that utility seems to be able to do anything!
I don't mind replacing the door-opener prog I have, but if I use that
Nirsoft thing I'd like to extend its potential.
What else do regulars here use it for?

Ed

Paul wrote:
> On 1/6/2023 5:30 AM, Ed Cryer wrote:
>> I have an old Acer machine running Win10. It came with a "Hotkey
>> Utility" that I used for DVD tray control, until, that is, it started
>> to lose the systray icon; then subsequently to crash regularly and
>> take Windows Explorer down with it.
>> I uninstalled it and found another program;
>> https://www.digola.com/doorcontrol.html
>>
>> That has worked excellently for some months, but recently it loses the
>> systray icon but stays running. No crash, no further damage, as yet.
>>
>> I can't help but feel that I'm doing something wrong.
>>
>> Has anybody been down this path?
>>
>> Ed
>
> https://www.digola.com/setupdoorcontrol.zip
>
> Name: setupdoorcontrol.zip
> Size: 528,245 bytes (515 KiB)
> SHA1: B3B009994E068A31E244962F09945B3E7E1CEF39
>
>                      unzip                      innoextract
> setupdoorcontrol.zip ====> setupdoorcontrol.exe ===========>
> doorcontrol.exe
>                                                              Borland
> Delphi
>                                                              .rsrc /
> 1060 / ICON / 1.ico 3262 bytes
>
> Virustotal mentions something about Slovenia, which might correspond to
> a resource numbered 1060.
>
> The program ownership should be TrustedInstaller. I did not do a test
> install to verify
> or even verify if the installer places the program in a weird place.
>
> *******
>
> This is general advice on repairing it. From a notification area
> perspective.
> There is mention of an iconcache, and that's likely where the damage
> really is.
>
>
> https://helpdeskgeek.com/windows-10/how-to-fix-system-tray-or-icons-missing-in-windows-10/
>
> If you open control.exe (Control Panels) and use Programs and Features, the
> installer is unlikely to have a "Repair" option. Maybe only an
> "Uninstall" option.
> That would be an attempt to make TrustedInstaller beat some sense into it.
>
>    Paul
The two door-control apps I've used are the only ones that have ever
displayed this behaviour; ie suddenly unloading the icon from the systray.
I've checked through all the guide into systray settings of your URL,
and I pass all tests. I have 10 icons appear there, and not a one goes
missing apart from the ones mentioned.
Do you recall a recent problem I had? About qbittorrent and its
occasional clinging-to-survival? Well, earlier today that re-occurred; I
clicked on its icon in systray - no response; I went into Task Manager,
clicked on "end task" - no response. And then this with door-control.
This has to be a Win10 problem; I can't see how it's limited to my hardware.
Ed

"Ed Cryer" <ed@somewhere.in.the.uk> wrote in message
news:tp9ru6$3817o$2@dont-email.me...

> This has to be a Win10 problem; I can't see how it's limited to my
> hardware.

When I put "win10 systray icon disappears" into DDG I get several hits which
complain about the same. The top hit is named "How to Fix System Tray or
Icons Missing in Windows 10" (
https://helpdeskgeek.com/windows-10/how-to-fix-system-tray-or-icons-missing-in-windows-10/ )
, and suggests some settings that could be related.

Regards,
Rudy Wieser

On 06/01/2023 18:54, Ed Cryer wrote:
> Zaidy036 wrote:

>> Nirsoft has command for that <https://www.nirsoft.net/utils/nircmd.html>
>
> Blimey, that utility seems to be able to do anything!
> I don't mind replacing the door-opener prog I have, but if I use that
> Nirsoft thing I'd like to extend its potential.
> What else do regulars here use it for?

That's got more functions than a Swiss army penknife - but I bet it
hasn't got an option to make your computer take a stone out of a horse's
hoof ;-)