Hi

Forta Agent vi 8

I had my pdf files all set to open with my default pdf reader all worked fine BUT for some reason

I used to click the attachment and it opened with my default program for pdf files

all I get now on the attached file at the bottom is

1326470701.pdf
103.8 kbytes

Instead of

a icon showing the program that opens it with a name

1.....I have re installed pdf program no difference

2.....Gone to tools/options/mime types/application/octet-stream set pdf

3.....Gone to tools/options/mime types/application/octet-stream set pdf then set extension to pdf
4.....Gone to tools/options/mime types/application/octet-stream set pdf then set extension to pdf
then set application to the default folder for the program that opens the pdf files

6......closed agent BUT still get that at bottom of the message

7......made certain that my pdf program is the default in windows 10

I'm stuck to why this is not seeing my default pdf program

Regards

Dumb Blond

hope@hope.com wrote:

>2.....Gone to tools/options/mime types/application/octet-stream set pdf

The MIME type for PDF is not application/octet-stream but
application/pdf. If this is not in your list, you can add it with the
"Add" button.

Manfred

On Wed, 25 Jan 2023 21:20:57 +0100, Manfred Polak <ma.po@gmx.com> wrote:

>hope@hope.com wrote:
>
>>2.....Gone to tools/options/mime types/application/octet-stream set pdf
>

On Wed, 25 Jan 2023 21:20:57 +0100, Manfred Polak <ma.po@gmx.com> wrote:
>The MIME type for PDF is not application/octet-stream but
>application/pdf. If this is not in your list, you can add it with the
>"Add" button.
>
>
>Manfred

Sorry Manfred that did not work set it as you said but still get that same error at bottom

Dumb Blond

On Wed, 25 Jan 2023 22:00:02 +0000, hope@hope.com wrote:

>On Wed, 25 Jan 2023 21:20:57 +0100, Manfred Polak <ma.po@gmx.com> wrote:
>
>>hope@hope.com wrote:
>>
>>>2.....Gone to tools/options/mime types/application/octet-stream set pdf
>>
>
>
>On Wed, 25 Jan 2023 21:20:57 +0100, Manfred Polak <ma.po@gmx.com> wrote:
>>The MIME type for PDF is not application/octet-stream but
>>application/pdf. If this is not in your list, you can add it with the
>>"Add" button.
>>
>>
>>Manfred
>
>
>Sorry Manfred that did not work set it as you said but still get that same error at bottom
>
>
>Dumb Blond

In the small dialog pop-up to add to your list, as well as entering
*application*, *pdf* as sub-type... and aftder going OK, did you also
enter the extension *pdf* in the bottom left, then click Apply and OK?

v8.00 picked up my default Win 11 app, Foxit, without my having to
specify it.

>On Wed, 25 Jan 2023 22:00:02 +0000, hope@hope.com wrote:
>
>>On Wed, 25 Jan 2023 21:20:57 +0100, Manfred Polak <ma.po@gmx.com> wrote:
>>
>>>hope@hope.com wrote:
>>>
>>>>2.....Gone to tools/options/mime types/application/octet-stream set pdf
>>>
>>
>>
>>On Wed, 25 Jan 2023 21:20:57 +0100, Manfred Polak <ma.po@gmx.com> wrote:
>>>The MIME type for PDF is not application/octet-stream but
>>>application/pdf. If this is not in your list, you can add it with the
>>>"Add" button.
>>>
>>>
>>>Manfred
>>
>>
>>Sorry Manfred that did not work set it as you said but still get that same error at bottom
>>
>>
>>Dumb Blond
>

On Wed, 25 Jan 2023 14:40:48 -0800, Nobody <jock@soccer.com> wrote:

>In the small dialog pop-up to add to your list, as well as entering
>*application*, *pdf* as sub-type... and aftder going OK, did you also
>enter the extension *pdf* in the bottom left, then click Apply and OK?
>
>v8.00 picked up my default Win 11 app, Foxit, without my having to
>specify it.

Yes I did do that also pointed it to the application ( SumatraPDF ) that opens pdf files

See my original post

Dumb Blond

On Wed, 25 Jan 2023 23:44:56 +0000, hope@hope.com wrote:

>
>
>>On Wed, 25 Jan 2023 22:00:02 +0000, hope@hope.com wrote:
>>
>>>On Wed, 25 Jan 2023 21:20:57 +0100, Manfred Polak <ma.po@gmx.com> wrote:
>>>
>>>>hope@hope.com wrote:
>>>>
>>>>>2.....Gone to tools/options/mime types/application/octet-stream set pdf
>>>>
>>>
>>>
>>>On Wed, 25 Jan 2023 21:20:57 +0100, Manfred Polak <ma.po@gmx.com> wrote:
>>>>The MIME type for PDF is not application/octet-stream but
>>>>application/pdf. If this is not in your list, you can add it with the
>>>>"Add" button.
>>>>
>>>>
>>>>Manfred
>>>
>>>
>>>Sorry Manfred that did not work set it as you said but still get that same error at bottom
>>>
>>>
>>>Dumb Blond
>>
>
>On Wed, 25 Jan 2023 14:40:48 -0800, Nobody <jock@soccer.com> wrote:
>
>>In the small dialog pop-up to add to your list, as well as entering
>>*application*, *pdf* as sub-type... and aftder going OK, did you also
>>enter the extension *pdf* in the bottom left, then click Apply and OK?
>>
>>v8.00 picked up my default Win 11 app, Foxit, without my having to
>>specify it.
>
>
>Yes I did do that also pointed it to the application ( SumatraPDF ) that opens pdf files
>
>See my original post
>
>Dumb Blond

Er, your original post has no such mention of SumatraPDF.

Quote: "2.....Gone to tools/options/mime
types/application/octet-stream set pdf."

As Manfred pointed out, it's the *octet-stream* which appears to be
your problem. You don't want to to add *pdf* to *octet-stream*

Go Tools > Options > click *Add* > (in the two line dialog box) 1.
type *application* 2. subtype *pdf*

Down in the bottom left etc. enter pdf... apply... OK

On Wed, 25 Jan 2023 13:04:39 +0000, hope@hope.com wrote:

> Forta Agent vi 8
>
> I had my pdf files all set to open with my default pdf reader all worked fine BUT for some reason
>
> I used to click the attachment and it opened with my default program for pdf files
>
> all I get now on the attached file at the bottom is
>
> 1326470701.pdf
> 103.8 kbytes
>
> Instead of
>
> a icon showing the program that opens it with a name
>
> 1.....I have re installed pdf program no difference
>
> 2.....Gone to tools/options/mime types/application/octet-stream set pdf
>
> 3.....Gone to tools/options/mime types/application/octet-stream set pdf then set extension to pdf
> 4.....Gone to tools/options/mime types/application/octet-stream set pdf then set extension to pdf
> then set application to the default folder for the program that opens the pdf files
>
> 6......closed agent BUT still get that at bottom of the message
>
> 7......made certain that my pdf program is the default in windows 10
>
> I'm stuck to why this is not seeing my default pdf program

0.1 Select the message with this PDF file having this problem.
0.2 Now go to "Message >> Index"
0.3 In the "Items" box, look for the row which represents this PDF
file attachment.
0.4 Select the row which represents this PDF file attachment.
0.5 Underneath the "Items" box, look at the following values
for the PDF file attachment:
(a) Type
(b) Disposition
(c) Encoding

What are the values for 'Type', 'Disposition', and 'Encoding'
for this PDF attachment?

If the 'Type' is not "application/octet-stream", then messing with "application/octet-stream"
is definitely not going to help.

> 3.....Gone to tools/options/mime types/application/octet-stream set pdf then set extension to pdf

3.1 Setting an extension in "application/octet-stream" is generally not a good idea.
MIME type "application/octet-stream" is a generic MIME type for many different
types of binary files. Setting the extension to pdf can screw up handling other
files which are not pdf.

> 4.....Gone to tools/options/mime types/application/octet-stream set pdf then set extension to pdf
> then set application to the default folder for the program that opens the pdf files

4.1 Setting an application in "application/octet-stream" is generally not a good idea.
MIME type "application/octet-stream" is a generic MIME type for many different
types of binary files. Setting the application to a program that opens PDF files
can screw up opening other files which are not pdf.

4.2 If the program which opens PDF files is this:

C:\Program Files\Adobe\Acrobat DC\Reader\AcroRd32.exe

and you want to set the 'Application' field, then the 'Application' field
should be set to this (with all four quote marks):

"C:\Program Files\Adobe\Acrobat DC\Reader\AcroRd32.exe" "%1"

--
Kind regards
Ralph

𝘙𝘶𝘯𝘯𝘪𝘯𝘨 𝘳𝘰𝘶𝘯𝘥 𝘵𝘩𝘦 𝘸𝘰𝘰𝘥𝘭𝘶𝘮𝘱 𝘪𝘧 𝘺𝘰𝘶 𝘤𝘩𝘢𝘯𝘤𝘦 𝘵𝘰 𝘧𝘪𝘯𝘥, 𝘭𝘪𝘵𝘵𝘭𝘦 𝘣𝘢𝘳𝘳𝘦𝘭𝘴, 𝘳𝘰𝘱𝘦𝘥 𝘢𝘯𝘥 𝘵𝘢𝘳𝘳𝘦𝘥, 𝘢𝘭𝘭 𝘧𝘶𝘭𝘭 𝘰𝘧 𝘣𝘳𝘢𝘯𝘥𝘺-𝘸𝘪𝘯𝘦,
𝘋𝘰𝘯'𝘵 𝘺𝘰𝘶 𝘴𝘩𝘰𝘶𝘵 𝘵𝘰 𝘤𝘰𝘮𝘦 𝘢𝘯𝘥 𝘭𝘰𝘰𝘬, 𝘯𝘰𝘳 𝘶𝘴𝘦 '𝘦𝘮 𝘧𝘰𝘳 𝘺𝘰𝘶𝘳 𝘱𝘭𝘢𝘺. 𝘗𝘶𝘵 𝘵𝘩𝘦 𝘣𝘳𝘪𝘴𝘩𝘸𝘰𝘰𝘥 𝘣𝘢𝘤𝘬 𝘢𝘨𝘢𝘪𝘯 - 𝘢𝘯𝘥 𝘵𝘩𝘦𝘺'𝘭𝘭 𝘣𝘦 𝘨𝘰𝘯𝘦 𝘯𝘦𝘹𝘵 𝘥𝘢𝘺 !

>On Wed, 25 Jan 2023 23:44:56 +0000, hope@hope.com wrote:
>
>>
>>
>>>On Wed, 25 Jan 2023 22:00:02 +0000, hope@hope.com wrote:
>>>
>>>>On Wed, 25 Jan 2023 21:20:57 +0100, Manfred Polak <ma.po@gmx.com> wrote:
>>>>
>>>>>hope@hope.com wrote:
>>>>>
>>>>>>2.....Gone to tools/options/mime types/application/octet-stream set pdf
>>>>>
>>>>
>>>>
>>>>On Wed, 25 Jan 2023 21:20:57 +0100, Manfred Polak <ma.po@gmx.com> wrote:
>>>>>The MIME type for PDF is not application/octet-stream but
>>>>>application/pdf. If this is not in your list, you can add it with the
>>>>>"Add" button.
>>>>>
>>>>>
>>>>>Manfred
>>>>
>>>>
>>>>Sorry Manfred that did not work set it as you said but still get that same error at bottom
>>>>
>>>>
>>>>Dumb Blond
>>>
>>
>>On Wed, 25 Jan 2023 14:40:48 -0800, Nobody <jock@soccer.com> wrote:
>>
>>>In the small dialog pop-up to add to your list, as well as entering
>>>*application*, *pdf* as sub-type... and aftder going OK, did you also
>>>enter the extension *pdf* in the bottom left, then click Apply and OK?
>>>
>>>v8.00 picked up my default Win 11 app, Foxit, without my having to
>>>specify it.
>>
>>
>>Yes I did do that also pointed it to the application ( SumatraPDF ) that opens pdf files
>>
>>See my original post
>>
>>Dumb Blond
>

On Wed, 25 Jan 2023 16:35:54 -0800, Nobody <jock@soccer.com> wrote:

>Er, your original post has no such mention of SumatraPDF.

I did not say I did mention Sumatrapdf in that my first post it was only in that post I was
referring that I had put the path to it

I was referring to
>>>In the small dialog pop-up to add to your list, as well as entering
>>>*application*, *pdf* as sub-type... and aftder going OK, did you also
>>>enter the extension *pdf* in the bottom left, then click Apply and OK?

Which I did say I had done in my first post
==================================

>
>Quote: "2.....Gone to tools/options/mime
>types/application/octet-stream set pdf."
>
>As Manfred pointed out, it's the *octet-stream* which appears to be
>your problem. You don't want to to add *pdf* to *octet-stream*
>
>Go Tools > Options > click *Add* > (in the two line dialog box) 1.
>type *application* 2. subtype *pdf*
>
>Down in the bottom left etc. enter pdf... apply... OK

Yes done the above , still the same fault

In application/octet-stream I have nothing now

still the same

Regards

Dumb Blond
=============================

>On Wed, 25 Jan 2023 13:04:39 +0000, hope@hope.com wrote:
>
>> Forta Agent vi 8
>>
>> I had my pdf files all set to open with my default pdf reader all worked fine BUT for some reason
>>
>> I used to click the attachment and it opened with my default program for pdf files
>>
>> all I get now on the attached file at the bottom is
>>
>> 1326470701.pdf
>> 103.8 kbytes
>>
>> Instead of
>>
>> a icon showing the program that opens it with a name
>>
>> 1.....I have re installed pdf program no difference
>>
>> 2.....Gone to tools/options/mime types/application/octet-stream set pdf
>>
>> 3.....Gone to tools/options/mime types/application/octet-stream set pdf then set extension to pdf
>> 4.....Gone to tools/options/mime types/application/octet-stream set pdf then set extension to pdf
>> then set application to the default folder for the program that opens the pdf files
>>
>> 6......closed agent BUT still get that at bottom of the message
>>
>> 7......made certain that my pdf program is the default in windows 10
>>
>> I'm stuck to why this is not seeing my default pdf program
>
>

On Thu, 26 Jan 2023 17:58:52 +1300, Ralph Fox <-rf-nz-@-.invalid> wrote:

> 0.1 Select the message with this PDF file having this problem.
> 0.2 Now go to "Message >> Index"
> 0.3 In the "Items" box, look for the row which represents this PDF
> file attachment.
> 0.4 Select the row which represents this PDF file attachment.
> 0.5 Underneath the "Items" box, look at the following values
> for the PDF file attachment:
> (a) Type
> (b) Disposition
> (c) Encoding
>
>What are the values for 'Type', 'Disposition', and 'Encoding'
>for this PDF attachment?
>
>If the 'Type' is not "application/octet-stream", then messing with "application/octet-stream"
>is definitely not going to help.
>
>
>> 3.....Gone to tools/options/mime types/application/octet-stream set pdf then set extension to pdf
>
> 3.1 Setting an extension in "application/octet-stream" is generally not a good idea.
> MIME type "application/octet-stream" is a generic MIME type for many different
> types of binary files. Setting the extension to pdf can screw up handling other
> files which are not pdf.
>
>> 4.....Gone to tools/options/mime types/application/octet-stream set pdf then set extension to pdf
>> then set application to the default folder for the program that opens the pdf files
>
> 4.1 Setting an application in "application/octet-stream" is generally not a good idea.
> MIME type "application/octet-stream" is a generic MIME type for many different
> types of binary files. Setting the application to a program that opens PDF files
> can screw up opening other files which are not pdf.
>
>
> 4.2 If the program which opens PDF files is this:
>
> C:\Program Files\Adobe\Acrobat DC\Reader\AcroRd32.exe
>
> and you want to set the 'Application' field, then the 'Application' field
> should be set to this (with all four quote marks):
>
> "C:\Program Files\Adobe\Acrobat DC\Reader\AcroRd32.exe" "%1"

Hi Ralph,

this what I have
0.4 Select the row which represents this PDF file attachment.
0.5 Underneath the "Items" box, look at the following values
for the PDF file attachment:
(a) Type is "application/octet-stream"
(b) Disposition is "attachment:1234566.pdf"
(c) Encoding is "base64"

application/octet-stream nothing in the box's at all now, just "application/octet-stream"

The path to "SumatraPDF"

C:\Users\blonde\AppData\Local\SumatraPDF\SumatraPDF.exe

>set the 'Application' field,

What and where is the above?

Kind Regards

Dumb Blond
=====================

On Thu, 26 Jan 2023 09:57:18 +0000, hope@hope.com wrote:

>> On Wed, 25 Jan 2023 13:04:39 +0000, hope@hope.com wrote:
>>
>>> 4.....Gone to tools/options/mime types/application/octet-stream set pdf then set extension to pdf
>>> then set application to the default folder for the program that opens the pdf files

When you go to tools >> options >> mime types >> application/octet-stream
there is both an 'Extensions:' box and an 'Application:' box. Is that
what you meant by "set extension to pdf" and "set application to..." ?

>> set the 'Application' field,
>
> What and where is the above?

See above question.

On Wed, 25 Jan 2023 13:04:39 +0000, hope@hope.com wrote:

> all I get now on the attached file at the bottom is
>
> 1326470701.pdf
> 103.8 kbytes
>
> Instead of
>
> a icon showing the program that opens it with a name

Q.1 When you wrote "instead of an icon showing...", Which do you mean?
i) You don't get any icon at all.
ii) You get the Agent icon instead of the icon of the program
that opens PDF files.
iii) You get the icon associated with PDF files instead of the
icon of the program that opens PDF files.
* For example, maybe you get this icon:
<https://cdn.icon-icons.com/icons2/655/PNG/512/pdf_icon_icon-icons.com_59963.png>
instead of this icon:
<https://cdn3.iconfinder.com/data/icons/sumatrapdf-file-icons-1/365/Sumatra-1024.png>
iv) You get some other icon which is neither the Agent icon,
nor the icon of the program that opens PDF files, nor the
PDF file icon.

Q.2 I don't know what you mean by "instead of ... with a name".
(a) You have the name of the attached file at the bottom.
Your post shows it as "1326470701.pdf".
(b) The attached file at the bottom has never shown the name
of the program that opens it. Only an icon, a file name,
and a file size.

--
Kind regards
Ralph

𝖪𝗇𝗈𝖼𝗄𝗌 𝖺𝗇𝖽 𝖿𝗈𝗈𝗍𝗌𝗍𝖾𝗉𝗌 𝗋𝗈𝗎𝗇𝖽 𝗍𝗁𝖾 𝗁𝗈𝗎𝗌𝖾 - 𝗐𝗁𝗂𝗌𝗍𝗅𝖾𝗌 𝖺𝖿𝗍𝖾𝗋 𝖽𝖺𝗋𝗄 - 𝗒𝗈𝗎'𝗏𝖾 𝗇𝗈 𝖼𝖺𝗅𝗅 𝖿𝗈𝗋 𝗋𝗎𝗇𝗇𝗂𝗇𝗀 𝗈𝗎𝗍 𝗍𝗂𝗅𝗅 𝗍𝗁𝖾 𝗁𝗈𝗎𝗌𝖾-𝖽𝗈𝗀𝗌 𝖻𝖺𝗋𝗄.
𝘛𝘳𝘶𝘴𝘵𝘺'𝘴 𝗁𝖾𝗋𝖾, 𝖺𝗇𝖽 𝘗𝘪𝘯𝘤𝘩𝘦𝘳'𝘴 𝗁𝖾𝗋𝖾, 𝖺𝗇𝖽 𝗌𝖾𝖾 𝗁𝗈𝗐 𝖽𝗎𝗆𝖻 𝗍𝗁𝖾𝗒 𝗅𝗂𝖾; 𝘵𝘩𝘦𝘺 𝖽𝗈𝗇'𝗍 𝖿𝗋𝖾𝗍 𝗍𝗈 𝖿𝗈𝗅𝗅𝗈𝗐 𝗐𝗁𝖾𝗇 𝗍𝗁𝖾 𝖦𝖾𝗇𝗍𝗅𝖾𝗆𝖾𝗇 𝗀𝗈 𝖻𝗒 !

>On Thu, 26 Jan 2023 09:57:18 +0000, hope@hope.com wrote:
>
>>> On Wed, 25 Jan 2023 13:04:39 +0000, hope@hope.com wrote:
>>>
>>>> 4.....Gone to tools/options/mime types/application/octet-stream set pdf then set extension to pdf
>>>> then set application to the default folder for the program that opens the pdf files

On Fri, 27 Jan 2023 06:54:16 +1300, Ralph Fox <-rf-nz-@-.invalid> wrote:

>
>When you go to tools >> options >> mime types >> application/octet-stream
>there is both an 'Extensions:' box and an 'Application:' box. Is that
>what you meant by "set extension to pdf" and "set application to..." ?

Sorry for not explaining

Yes that is correct BUT after you said about "application/octet-stream" there is nothing in those
now

>
>>> set the 'Application' field,
>>
>> What and where is the above?
>
>See above question.
>

Okay I see now

========================

>
>
>On Wed, 25 Jan 2023 13:04:39 +0000, hope@hope.com wrote:
>
>> all I get now on the attached file at the bottom is
>>
>> 1326470701.pdf
>> 103.8 kbytes
>>
>> Instead of
>>
>> a icon showing the program that opens it with a name
>
>
>Q.1 When you wrote "instead of an icon showing...", Which do you mean?
> i) You don't get any icon at all.
> ii) You get the Agent icon instead of the icon of the program
> that opens PDF files.
> iii) You get the icon associated with PDF files instead of the
> icon of the program that opens PDF files.
> * For example, maybe you get this icon:
> <https://cdn.icon-icons.com/icons2/655/PNG/512/pdf_icon_icon-icons.com_59963.png>
> instead of this icon:
> <https://cdn3.iconfinder.com/data/icons/sumatrapdf-file-icons-1/365/Sumatra-1024.png>
> iv) You get some other icon which is neither the Agent icon,
> nor the icon of the program that opens PDF files, nor the
> PDF file icon.
>
>
>Q.2 I don't know what you mean by "instead of ... with a name".
> (a) You have the name of the attached file at the bottom.
> Your post shows it as "1326470701.pdf".
> (b) The attached file at the bottom has never shown the name
> of the program that opens it. Only an icon, a file name,
> and a file size.

No I did not mean that it showed the name of the program that opens it

>> a icon showing the program that opens it with a name

What I meant it showed a icon "in this case a yellow back ground with PDF in black on top " on the
left then the name of the PDF file like "1326470701.pdf"

All that said it still will not open a dam pdf file unless I save it to my hard drive then open it
from there.

kind regards

Dumb Blond

On Thu, 26 Jan 2023 23:29:04 +0000, hope@hope.com wrote:

>> On Thu, 26 Jan 2023 09:57:18 +0000, hope@hope.com wrote:
>>
>>>> On Wed, 25 Jan 2023 13:04:39 +0000, hope@hope.com wrote:
>>>>
>>>>> 4.....Gone to tools/options/mime types/application/octet-stream set pdf then set extension to pdf
>>>>> then set application to the default folder for the program that opens the pdf files
>
> On Fri, 27 Jan 2023 06:54:16 +1300, Ralph Fox <-rf-nz-@-.invalid> wrote:
>
>
>>
>> When you go to tools >> options >> mime types >> application/octet-stream
>> there is both an 'Extensions:' box and an 'Application:' box. Is that
>> what you meant by "set extension to pdf" and "set application to..." ?
>
> Sorry for not explaining
>
> Yes that is correct BUT after you said about "application/octet-stream" there is nothing in those
> now
>
>>
>>>> set the 'Application' field,
>>>
>>> What and where is the above?
>>
>> See above question.
>>
>
> Okay I see now
>
> ========================
>
>>
>>
>> On Wed, 25 Jan 2023 13:04:39 +0000, hope@hope.com wrote:
>>
>>> all I get now on the attached file at the bottom is
>>>
>>> 1326470701.pdf
>>> 103.8 kbytes
>>>
>>> Instead of
>>>
>>> a icon showing the program that opens it with a name
>>
>>
>> Q.1 When you wrote "instead of an icon showing...", Which do you mean?
>> i) You don't get any icon at all.
>> ii) You get the Agent icon instead of the icon of the program
>> that opens PDF files.
>> iii) You get the icon associated with PDF files instead of the
>> icon of the program that opens PDF files.
>> * For example, maybe you get this icon:
>> <https://cdn.icon-icons.com/icons2/655/PNG/512/pdf_icon_icon-icons.com_59963.png>
>> instead of this icon:
>> <https://cdn3.iconfinder.com/data/icons/sumatrapdf-file-icons-1/365/Sumatra-1024.png>
>> iv) You get some other icon which is neither the Agent icon,
>> nor the icon of the program that opens PDF files, nor the
>> PDF file icon.
>>
>>
>> Q.2 I don't know what you mean by "instead of ... with a name".
>> (a) You have the name of the attached file at the bottom.
>> Your post shows it as "1326470701.pdf".
>> (b) The attached file at the bottom has never shown the name
>> of the program that opens it. Only an icon, a file name,
>> and a file size.
>
>
> No I did not mean that it showed the name of the program that opens it
>
>>> a icon showing the program that opens it with a name
>
> What I meant it showed a icon "in this case a yellow back ground with PDF in black on top " on the
> left then the name of the PDF file like "1326470701.pdf"

If you have not got anything in the 'Application' box, then
Agent will try to show the icon associated with .pdf files.
Not the icon of the program that opens .pdf files.

The icon associated with .pdf files is the icon you see
next to a .pdf file in Windows File Explorer.

It sounds like this is what Agent is doing. Agent is showing
the icon associated with .pdf files instead of the icon of the
program that opens .pdf files.

> All that said it still will not open a dam pdf file unless I save it to my hard drive then open it
> from there.

Why you cannot open .pdf file attachments is a different issue to
what icon is showing.

Here, for example, .jpeg files, .txt files, and .zip files all show
the icon associated with the file, not the icon of the program that
opens the file. Yet I can still open .jpeg, .txt, and .zip file
attachments in Agent.

The real issue is that you cannot open .pdf files from Agent. Don't
worry about what icon is showing. The icon is not the issue.

>>>> 7......made certain that my pdf program is the default in windows 10

The reason why you cannot open a .pdf file from Agent may be this:

The default for .pdf files may be set only in the new part of the
Windows registry used by programs written for Windows 10/11, but
not in the older part of the registry used by XP-compatible
programs (like Agent).

There are two ways to fix this

(a) Hack the Windows registry to add settings in the old location.
or
(b) Set the correct stuff in the 'Application' box in Agent's
MIME types.

The correct stuff may look something like this, including
all four quote marks shown. Exact details depend on your
PDF reader and where it is installed.

"C:\Program Files\SumatraPDF\SumatraPDF.exe" "%1"

--
Kind regards
Ralph

𝘐𝘧 𝘺𝘰𝘶 𝘮𝘦𝘦𝘵 𝘒𝘪𝘯𝘨 𝘎𝘦𝘰𝘳𝘨𝘦'𝘴 𝘮𝘦𝘯, 𝘥𝘳𝘦𝘴𝘴𝘦𝘥 𝘪𝘯 𝘣𝘭𝘶𝘦 𝘢𝘯𝘥 𝘳𝘦𝘥, 𝘺𝘰𝘶 𝘣𝘦 𝘤𝘢𝘳𝘦𝘧𝘶𝘭 𝘸𝘩𝘢𝘵 𝘺𝘰𝘶 𝘴𝘢𝘺, 𝘢𝘯𝘥 𝘮𝘪𝘯𝘥𝘧𝘶𝘭 𝘸𝘩𝘢𝘵 𝘪𝘴 𝘴𝘢𝘪𝘥.
𝘐𝘧 𝘵𝘩𝘦𝘺 𝘤𝘢𝘭𝘭 𝘺𝘰𝘶 "𝘱𝘳𝘦𝘵𝘵𝘺 𝘮𝘢𝘪𝘥," 𝘢𝘯𝘥 𝘤𝘩𝘶𝘤𝘬 𝘺𝘰𝘶 '𝘯𝘦𝘢𝘵𝘩 𝘵𝘩𝘦 𝘤𝘩𝘪𝘯, 𝘥𝘰𝘯'𝘵 𝘺𝘰𝘶 𝘵𝘦𝘭𝘭 𝘸𝘩𝘦𝘳𝘦 𝘯𝘰 𝘰𝘯𝘦 𝘪𝘴, 𝘯𝘰𝘳 𝘺𝘦𝘵 𝘸𝘩𝘦𝘳𝘦 𝘯𝘰 𝘰𝘯𝘦'𝘴 𝘣𝘦𝘦𝘯 !

>On Thu, 26 Jan 2023 23:29:04 +0000, hope@hope.com wrote:
>
>>> On Thu, 26 Jan 2023 09:57:18 +0000, hope@hope.com wrote:
>>>
>>>>> On Wed, 25 Jan 2023 13:04:39 +0000, hope@hope.com wrote:
>>>>>
>>>>>> 4.....Gone to tools/options/mime types/application/octet-stream set pdf then set extension to pdf
>>>>>> then set application to the default folder for the program that opens the pdf files
>>
>> On Fri, 27 Jan 2023 06:54:16 +1300, Ralph Fox <-rf-nz-@-.invalid> wrote:
>>
>>
>>>
>>> When you go to tools >> options >> mime types >> application/octet-stream
>>> there is both an 'Extensions:' box and an 'Application:' box. Is that
>>> what you meant by "set extension to pdf" and "set application to..." ?
>>
>> Sorry for not explaining
>>
>> Yes that is correct BUT after you said about "application/octet-stream" there is nothing in those
>> now
>>
>>>
>>>>> set the 'Application' field,
>>>>
>>>> What and where is the above?
>>>
>>> See above question.
>>>
>>
>> Okay I see now
>>
>> ========================
>>
>>>
>>>
>>> On Wed, 25 Jan 2023 13:04:39 +0000, hope@hope.com wrote:
>>>
>>>> all I get now on the attached file at the bottom is
>>>>
>>>> 1326470701.pdf
>>>> 103.8 kbytes
>>>>
>>>> Instead of
>>>>
>>>> a icon showing the program that opens it with a name
>>>
>>>
>>> Q.1 When you wrote "instead of an icon showing...", Which do you mean?
>>> i) You don't get any icon at all.
>>> ii) You get the Agent icon instead of the icon of the program
>>> that opens PDF files.
>>> iii) You get the icon associated with PDF files instead of the
>>> icon of the program that opens PDF files.
>>> * For example, maybe you get this icon:
>>> <https://cdn.icon-icons.com/icons2/655/PNG/512/pdf_icon_icon-icons.com_59963.png>
>>> instead of this icon:
>>> <https://cdn3.iconfinder.com/data/icons/sumatrapdf-file-icons-1/365/Sumatra-1024.png>
>>> iv) You get some other icon which is neither the Agent icon,
>>> nor the icon of the program that opens PDF files, nor the
>>> PDF file icon.
>>>
>>>
>>> Q.2 I don't know what you mean by "instead of ... with a name".
>>> (a) You have the name of the attached file at the bottom.
>>> Your post shows it as "1326470701.pdf".
>>> (b) The attached file at the bottom has never shown the name
>>> of the program that opens it. Only an icon, a file name,
>>> and a file size.
>>
>>
>> No I did not mean that it showed the name of the program that opens it
>>
>>>> a icon showing the program that opens it with a name
>>
>> What I meant it showed a icon "in this case a yellow back ground with PDF in black on top " on the
>> left then the name of the PDF file like "1326470701.pdf"
>

On Fri, 27 Jan 2023 19:29:13 +1300, Ralph Fox <-rf-nz-@-.invalid> wrote:

>
>If you have not got anything in the 'Application' box, then
>Agent will try to show the icon associated with .pdf files.
>Not the icon of the program that opens .pdf files.
>
>The icon associated with .pdf files is the icon you see
>next to a .pdf file in Windows File Explorer.
>
>It sounds like this is what Agent is doing. Agent is showing
>the icon associated with .pdf files instead of the icon of the
>program that opens .pdf files.

SORRY RALPH

I think we are at crossed purpose

It is nothing to do with the icon at all.
All I said about that was that it did not show at all now it only shows

"1326470701.pdf"
xxxxxx.bytes

BUT when it was working it did show that icon yellow back ground on top of that PDF in black then
the file name
HOPE I have explained it now better
============================================
>
>
>> All that said it still will not open a dam pdf file unless I save it to my hard drive then open it
>> from there.
>
>Why you cannot open .pdf file attachments is a different issue to
>what icon is showing.
>
>Here, for example, .jpeg files, .txt files, and .zip files all show
>the icon associated with the file, not the icon of the program that
>opens the file. Yet I can still open .jpeg, .txt, and .zip file
>attachments in Agent.
>
>The real issue is that you cannot open .pdf files from Agent. Don't
>worry about what icon is showing. The icon is not the issue.

Ralph

I have now installed Forta Agent on another computer that has got the SumatraPDF program on
just to test it out.
I have left all the defaults as is from agent and it all works with that install

So do you think some thing as gone wrong with the other install where it does not show PDF file?

====================================

>
>
>>>>> 7......made certain that my pdf program is the default in windows 10
>
>The reason why you cannot open a .pdf file from Agent may be this:
>
> The default for .pdf files may be set only in the new part of the
> Windows registry used by programs written for Windows 10/11, but
> not in the older part of the registry used by XP-compatible
> programs (like Agent).

If That is the case then why does it work on my other computer BTW it is the same as this one

=============================

>
>There are two ways to fix this
>
> (a) Hack the Windows registry to add settings in the old location.
>or
> (b) Set the correct stuff in the 'Application' box in Agent's
> MIME types.
>
> The correct stuff may look something like this, including
> all four quote marks shown. Exact details depend on your
> PDF reader and where it is installed.
>
> "C:\Program Files\SumatraPDF\SumatraPDF.exe" "%1"

YOU HAVE GOT IT RALPH the above WORKED GREAT

Do not know why the other computer worked with just the defaults.

THANK YOU AGAIN for your time

Kind Regards

Dumb Blond